Guidelines for Helping Others

Need Urgent/Crisis Support? Visit Emergencies.

Red Folder Campaign

Many students struggle with balancing coursework and mental health, including your friends and classmates. You can help a peer in need by extending a helping hand, and in doing so, foster a culture of care on campus. 

Recognize

Familiarize yourself with the signs and symptoms of students who may be in psychological distress.

Respond

Learn skills to effectively intervene and address students of concern

Refer

Use the resource list to refer students to appropriate campus/community resources

Let's Talk About Mental Health

It's tough to start a conversation about mental health. Be the friend who isn't afraid. Watch this video from the Ad Council and JED's Seize the Awkward campaign.

For tools and tips to help support your friends and get help for your own mental health, visit .

Signs of Distress

What are the symptoms of a mental illness? If a student, friend or loved one doesn't seem themselves, how do you spot the difference between a bad mood and something more serious?

  • Feeling Anxious or Worried
  • Feeling Depressed or Unhappy
  • Emotional Outbursts
  • Sleep Problems
  • Weight or Appetite Changes
  • Quiet or Withdrawn
  • Substance Abuse
  • Feeling Guilty or Worthless
  • Feeling Depressed or Unhappy

If you're concerned about someone, ask them how you can help. The first step for them should be to see a doctor or other healthcare professional.

5 Actions for Helping Someone in Emotional Pain

1. Ask

"Are you thinking about killing yourself?"


2. Keep them safe

Reduce access to lethal items or places.


3. Be there

Listen carefully and acknowledge their feelings.


4. Help them connect

Save the National Suicide Prevention Lifeline Number: 1-800-273-8255


5. Stay connected

Follow up and stay in touch after a crisis.

Parents, if you are trying to find out if our services are the best fit for your child, you are welcome to come into our office with your child for their initial appointment or call in and ask to speak to a clinician regarding our services.

Your student, along with two million others, is about to enter a time at once exciting and frightening, a period of joy, pain, discovery, and disappointment. These students are beginning four years of their lives. They'll leave a much different persons than they began. We want to work with you to find the help they need

You are entering this period with your son or daughter. You'll experience the same happiness and defeats as they - second hand, but just as vividly or achingly.

The power of association can be a dangerous thing. (A friend once told me, "The idea of being homesick didn't even occur to me, what with all the new things that were going on, until my Mom called one of the first weekends and asked 'Are you homesick?' Then it hit me.)

The first few days/weeks of school are activity-packed and friend-jammed, and the challenge of meeting new people and adjusting to new situations takes a majority of a freshman's time and concentration. So, unless they're reminded of it (by a well-meaning parent), they'll probably be able to escape the loneliness and frustration of homesickness. And, even if they don't tell you during those first few weeks, they do miss you.

Although freshmen are typically eager to experience all the away-from-home independence they can in those first weeks, most are still anxious for family ties and the security those ties bring. Sensitive parents may misinterpret this surge of independence as rejection, but I'd bet that most freshmen (although 99% won't ever admit it) would give anything for some news of home and family, however mundane it may seem to you. There's nothing more depressing than a week of empty mailboxes. (Warning - don't expect a reply to every letter you write. The you-write-one, they-write-one sequence isn't always followed by college students, so get set for some unanswered correspondence.)

College freshmen are cool (or so they think) and have a tendency to resent interference with their newfound lifestyle, but most still desire the security of knowing that someone is still interested in them.

Parental curiosity can be obnoxious and alienating or relief giving and supportive depending on the attitudes of the persons involved. "I have a right to know" tinged questions, with ulterior motives or the nag should be avoided. However, honest inquiries and other "between friends" communication and discussion will do much to further the parent-freshman relationship.

Your student will change (either drastically within the first few months, slowly over four years or somewhere in between that pace). It's natural, inevitable, and it can be inspiring and beautiful. Often, it's a pain in the neck.

College and the experiences associated with it can effect changes in social, vocational, and personal behavior choices. An up-to-now wallflower may become a fraternity sweetheart, a pre-med student may discover that biology is not her thing after all, or a high school radical may become a college egghead. You can't stop change. You may not ever understand it, but it is within your power (and to you and your student's advantage) to accept it.

Remember that your freshman will be basically the same person that you sent away to school, aside from such interest changes and personality revisions. Don't expect too much, too soon. Maturation is not an instantaneous or over-night process, and you might well discover your freshman returning home with some of the habits and hang-ups, however unsophisticated, that you thought he/she had grown out of. Be patient.

Starting college is so activity packed and friend jammed that it's often difficult to find time to study. When those precious moments are found, it is important that interruptions be few and far between. Nothing is more frustrating than being in the middle of a productive study session, no sooner to be interrupted by somebody asking you to take out the garbage. All of your studying is immediately thrown off. It's probably best is the student is familiarized or forewarned of the assigned chores. Thus, hopefully, they'll be done either prior to studying or upon completion.

Finding oneself is a difficult enough process without feeling that the people whose opinions you respect most are second-guessing your own second-guessing.

One of the most important things my Mom ever wrote me in my four years of college was this: "I love you and want for you all the things that make you happiest; and I guess you, not I, are the one who knows best what those things are." She wrote that during my senior year. If you're smart you'll believe it, mean it, and say it now.

Parenting can be a thankless job, especially during the college years. It's a lot of give and only a little take.

Often when trouble becomes too much for a freshman to handle (a flunked test, ended relationship and shrunken t-shirt all in one day) the only place to turn, write or dial is home. Unfortunately, this is often the only time that urge to communicate is felt so strongly, so you never get to hear about the "A" paper, the new boyfriend, or domestic triumph.

In these crisis times your student can unload trouble or tears and, after the catharsis, return to routine, relieved and lightened, while you inherit the burden or worry.

Be patient with those nothing-is-going-right-I-hate-this-place phone calls or letters. You're providing a real service as an advice dispenser, sympathetic ear, or punching bag. Granted, it's a service that makes you feel lousy, but it works wonders for a frustrated student.

Visits by parents (especially when accompanied by shopping sprees and/or dinners out) are another part of the first-year events that freshmen are reluctant to admit liking, but would appreciate greatly. Be aware... pretended disdain of those visits is just another part of the first-year syndrome.

These visits give the student a chance to introduce some of the important people in both of his/her now important worlds (home and school) to each other. Additionally, it's a way for parents to become familiar with (and, hopefully, more understanding of) their student's new activities, commitments, and friends. Spur-of-the-moment surprises are usually not appreciated. (Preemption of a planned weekend of studying or other activities can have disastrous results). It's usually best to wait for a pre-planned weekend to see your student and the school; that way you may even get to see a clean room. Remember to respect your student's privacy when you visit. Don't go through their closets, drawers, or refrigerators; don't turn on their answering machines to listen to their messages.

The freshman year (and the other three as well) can be full of indecisions, insecurities, disappointment, and, most of all, mistakes. They're also full of discovery, inspiration, good times, and people, but, except in retrospect, it's not the good that stands out.

It took awhile (and the help of some good friends) for me to realize that I was normal and that my afternoon movie/paperback novel perceptions of what college was all about were inaccurate. It took awhile for me to accept that being unhappy, afraid, confused, disliking people, and making mistakes (in other words, accepting me) were all part of the show, all part of this new reality, all part of growing up. It took awhile longer for my parents to accept it.

Any parent who believes that all college students get good grades, know what they want to major in, have activity-packed weekends, make thousands of close friends, and lead carefree, worry-free lives is wrong. So are the parents that think that college educated mean mistake-proof. Parents that perpetuate and insist upon the best years stereotype are working against their child's already difficult self-development. Those that accept and understand the highs and lows of their student's reality are providing the support and encouragement where it's needed most.

Parents, if you are trying to find out if our services are the best fit for your child, you are welcome to come into our office with your child for their initial appointment or call in and ask to speak to a clinician regarding our services.

Your student, along with two million others, is about to enter a time at once exciting and frightening, a period of joy, pain, discovery, and disappointment. These students are beginning four years of their lives. They'll leave a much different persons than they began. We want to work with you to find the help they need

You are entering this period with your son or daughter. You'll experience the same happiness and defeats as they - second hand, but just as vividly or achingly.

The power of association can be a dangerous thing. (A friend once told me, "The idea of being homesick didn't even occur to me, what with all the new things that were going on, until my Mom called one of the first weekends and asked 'Are you homesick?' Then it hit me.)

The first few days/weeks of school are activity-packed and friend-jammed, and the challenge of meeting new people and adjusting to new situations takes a majority of a freshman's time and concentration. So, unless they're reminded of it (by a well-meaning parent), they'll probably be able to escape the loneliness and frustration of homesickness. And, even if they don't tell you during those first few weeks, they do miss you.

Although freshmen are typically eager to experience all the away-from-home independence they can in those first weeks, most are still anxious for family ties and the security those ties bring. Sensitive parents may misinterpret this surge of independence as rejection, but I'd bet that most freshmen (although 99% won't ever admit it) would give anything for some news of home and family, however mundane it may seem to you. There's nothing more depressing than a week of empty mailboxes. (Warning - don't expect a reply to every letter you write. The you-write-one, they-write-one sequence isn't always followed by college students, so get set for some unanswered correspondence.)

College freshmen are cool (or so they think) and have a tendency to resent interference with their newfound lifestyle, but most still desire the security of knowing that someone is still interested in them.

Parental curiosity can be obnoxious and alienating or relief giving and supportive depending on the attitudes of the persons involved. "I have a right to know" tinged questions, with ulterior motives or the nag should be avoided. However, honest inquiries and other "between friends" communication and discussion will do much to further the parent-freshman relationship.

Your student will change (either drastically within the first few months, slowly over four years or somewhere in between that pace). It's natural, inevitable, and it can be inspiring and beautiful. Often, it's a pain in the neck.

College and the experiences associated with it can effect changes in social, vocational, and personal behavior choices. An up-to-now wallflower may become a fraternity sweetheart, a pre-med student may discover that biology is not her thing after all, or a high school radical may become a college egghead. You can't stop change. You may not ever understand it, but it is within your power (and to you and your student's advantage) to accept it.

Remember that your freshman will be basically the same person that you sent away to school, aside from such interest changes and personality revisions. Don't expect too much, too soon. Maturation is not an instantaneous or over-night process, and you might well discover your freshman returning home with some of the habits and hang-ups, however unsophisticated, that you thought he/she had grown out of. Be patient.

Starting college is so activity packed and friend jammed that it's often difficult to find time to study. When those precious moments are found, it is important that interruptions be few and far between. Nothing is more frustrating than being in the middle of a productive study session, no sooner to be interrupted by somebody asking you to take out the garbage. All of your studying is immediately thrown off. It's probably best is the student is familiarized or forewarned of the assigned chores. Thus, hopefully, they'll be done either prior to studying or upon completion.

Finding oneself is a difficult enough process without feeling that the people whose opinions you respect most are second-guessing your own second-guessing.

One of the most important things my Mom ever wrote me in my four years of college was this: "I love you and want for you all the things that make you happiest; and I guess you, not I, are the one who knows best what those things are." She wrote that during my senior year. If you're smart you'll believe it, mean it, and say it now.

Parenting can be a thankless job, especially during the college years. It's a lot of give and only a little take.

Often when trouble becomes too much for a freshman to handle (a flunked test, ended relationship and shrunken t-shirt all in one day) the only place to turn, write or dial is home. Unfortunately, this is often the only time that urge to communicate is felt so strongly, so you never get to hear about the "A" paper, the new boyfriend, or domestic triumph.

In these crisis times your student can unload trouble or tears and, after the catharsis, return to routine, relieved and lightened, while you inherit the burden or worry.

Be patient with those nothing-is-going-right-I-hate-this-place phone calls or letters. You're providing a real service as an advice dispenser, sympathetic ear, or punching bag. Granted, it's a service that makes you feel lousy, but it works wonders for a frustrated student.

Visits by parents (especially when accompanied by shopping sprees and/or dinners out) are another part of the first-year events that freshmen are reluctant to admit liking, but would appreciate greatly. Be aware... pretended disdain of those visits is just another part of the first-year syndrome.

These visits give the student a chance to introduce some of the important people in both of his/her now important worlds (home and school) to each other. Additionally, it's a way for parents to become familiar with (and, hopefully, more understanding of) their student's new activities, commitments, and friends. Spur-of-the-moment surprises are usually not appreciated. (Preemption of a planned weekend of studying or other activities can have disastrous results). It's usually best to wait for a pre-planned weekend to see your student and the school; that way you may even get to see a clean room. Remember to respect your student's privacy when you visit. Don't go through their closets, drawers, or refrigerators; don't turn on their answering machines to listen to their messages.

The freshman year (and the other three as well) can be full of indecisions, insecurities, disappointment, and, most of all, mistakes. They're also full of discovery, inspiration, good times, and people, but, except in retrospect, it's not the good that stands out.

It took awhile (and the help of some good friends) for me to realize that I was normal and that my afternoon movie/paperback novel perceptions of what college was all about were inaccurate. It took awhile for me to accept that being unhappy, afraid, confused, disliking people, and making mistakes (in other words, accepting me) were all part of the show, all part of this new reality, all part of growing up. It took awhile longer for my parents to accept it.

Any parent who believes that all college students get good grades, know what they want to major in, have activity-packed weekends, make thousands of close friends, and lead carefree, worry-free lives is wrong. So are the parents that think that college educated mean mistake-proof. Parents that perpetuate and insist upon the best years stereotype are working against their child's already difficult self-development. Those that accept and understand the highs and lows of their student's reality are providing the support and encouragement where it's needed most.

The Referral Process

If you are concerned about a student but are uncertain about the appropriateness of a referral, feel free to call Counseling Services for a consultation.

If the situation is an emergency, call the office while the student is with you and state, "The student needs an appointment immediately."

The student can be walked down and be seen by a counselor as soon as one becomes available. The student will be seen as a walk-in consultation, which is a one time meeting with the counselor to help the client process their presenting concerns and identify coping skills to begin feeling better.